Installation Process

What to Expect

Before We Arrive

Here’s what to expect from the moment you book with us.

You’ll receive a booking confirmation and reminder message

Our licensed technician will arrive within your scheduled time window

We’ll bring all required alarms, tools, and equipment with us

You don’t need to prepare anything, just provide access to each bedroom, hallway, and level of your home

We make it easy. No need to move furniture or prep anything, we’ll take care of the rest.

Installing with Care

Our technician assess your property and ensures correct placement

Alarms are installed in every bedroom, and hallways outside bedrooms

Installation generally takes 1–2 hours, depending on property size

We’ll clean up after the job and walk you through how your new system works

You’ll receive a Smoke Alarm Compliance Certificate on completion

Continued Service

Once the installation is complete, you’ll receive:

A Certificate of Compliance detailing alarm locations, expiry dates, and standards met

All alarms comply with international smoke alarm standards

All alarms we install come with:

10-year manufacturer warranties (for lithium battery or hardwired units)

Certification valid at time of inspection

Ongoing support from the PCNZ team if anything goes wrong

We only use trusted brands and products that meet or exceed New Zealand fire safety recommendations.

Ask Us Anything

We’re here to help. Contact our support team to ask about: